InnovaCare Health not only offers benefits towards medical needs but also the mental and emotional well-being. InnovaCare is a leading healthcare service provider, located in Puerto Rico, North America. Through networks of provision and advantage of Medicare, sustainable, pocket-friendly and advanced technologies that are fully integrated, are provided.


InnovaCare’s Health mission is to redefine the management of healthcare to meet the challenges of the current complex environment. The vision is to be focused on strong patient relationships to build sustainable models which are cheaper, coordinated, and of quality while adhering to the values of putting patients first, quality, stable relationships, innovative medical practices, growth, management, and teamwork.


InnovaCare Health is led by a strong team that comprises of Rick Shinto M.D., who is Chief Executive Officer and the President, as well as Penelope Kokkinides, the Chief Operation Officer. InnovaCare operates MMM and PMC health plans and manages Medicaid plans that are within the Government’s Health plan in Puerto Rico. These health plans are the only NCQA-accredited, offered to the island. The organization follows an integrated approach whereby it partners with appropriate stakeholders to build a wholesome care model. Innovative tools availed by use of data and technology are for the improvement of the quality of the patients’ life and peace of mind for the physician. Through the establishment of culture, governance, and leadership, the optimized structure gains a benchmark.


The InnovaCare Health organization offers solutions towards supporting the resources of physicians. As a means to understand the ecosystem, the organization ensures that it builds on the expertise of the community or population served. For delivery of services, there is constant monitoring and evolution of solutions to provide value-based care.


In March 22nd, 2017, Penelope Kokkinides was invited to meet with President Donald Trump at the White House, to be part of a discussion on Medicare advantage in Puerto Rico. The panel comprised of women in healthcare at the West Wing Roosevelt Room. Penelope emphasized the urgency of increasing funds channeled towards the Medicare Advantage in Puerto Rico during the meeting, in which was also attended by administrator Verma.


She stated that lack of fixing of the federal cuts would lead to the collapse of the Medicaid system, hence forcing people to seek it at the States, which costs thrice as much or more. A notice was released stating that the healthcare system successfully had favorable changes a few days after the meeting.


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